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Navigating Insurance Claims Post-Milton & Helene

Scott Reese • October 16, 2024

Your Lifeline After the Storm

The Moment Everything Changed

Picture this: You're standing in what used to be your living room, ankle-deep in murky water. The stench of mold already hangs in the air. Outside, trees are snapped like toothpicks, and your neighbor's roof shingles litter your driveway.


Hurricane Milton just barreled through, mere weeks after Helene left her mark. You're shell-shocked, exhausted, and facing a mountain of questions:

"Is my home a total loss?" "How will I ever rebuild?" "Will my insurance cover all this?" "What if I don't have flood insurance?"


Take a deep breath. We've got your back.

 I've seen firsthand the devastation these storms can wreak – not just on property, but on people's lives. The fear, the uncertainty, the overwhelming sense of "what now?"

But here's the thing: You're not alone in this. And there is a way forward, even if it feels impossible right now.

Let me walk you through exactly what you need to do next.


Step 1: Safety First (No Exceptions)

I know you're itching to assess the damage, but your life is worth more than any possession. Heed evacuation orders. Don't return until authorities give the all-clear. Downed power lines, contaminated water, and unstable structures are no joke.


Step 2: Document Everything

Once it's safe, grab your phone and start snapping pictures. Every damaged item, every waterline, every crack in the foundation. Video is even better. Narrate what you're seeing. Trust me, your memory will be fuzzy later, and these details matter.


Step 3: Mitigate Further Damage

This is crucial. Your policy requires you to prevent additional damage where possible. Tarp that roof. Remove standing water. But don't start major repairs yet.


Step 4: Contact Your Insurance Company ASAP

The sooner you file a claim, the better. Adjusters will be swamped, so get in line early. Have your policy number ready. Be prepared to describe the damage in detail.


Step 5: Keep EVERY Receipt

Hotel stays, meals, emergency supplies – track it all. Many policies cover these expenses. Don't leave money on the table.


The Real Talk: Flood vs. Homeowners Insurance

Here's where things get tricky. Standard homeowners policies don't cover flood damage. If you don't have separate flood insurance, you're facing an uphill battle.

I won't sugarcoat it: Federal disaster assistance is often a drop in the bucket compared to the actual cost of rebuilding. It's why we preach the importance of flood coverage, even in "low-risk" areas. These storms are rewriting the flood maps in real-time.

But all hope isn't lost. We'll explore every avenue to maximize your coverage.


The Echo Assurance Difference

This is where having a dedicated insurance partner becomes priceless. At Echo, we don't just sell policies. We're your advocates, your translators in the confusing world of insurance-speak.

Our team will:

  • Fight to get you every penny you're entitled to
  • Explain the process in plain English
  • Help you avoid common pitfalls and scams
  • Be there for you long after the headlines fade


A Word of Warning

Vultures circle after disasters. Be wary of contractors going door-to-door or demanding large upfront payments. Always verify credentials. When in doubt, ask your Echo agent – we've got a network of trusted professionals.


The Road Ahead

Recovery isn't a sprint; it's a marathon. There will be frustrations. Delays. Moments when you want to scream into a pillow (and that's okay).

But here's what I want you to remember: You will rebuild. You will recover. And Echo Assurance will be with you every step of the way.


Don't have flood insurance? Let's talk. We can't change the past, but we can protect your future.

Already an Echo client facing storm damage? Call us!  541-954-0838. We'll get through this together.

Stay safe out there!


P.S. Know someone struggling with hurricane aftermath? Share this post. Knowledge is power, especially in times of crisis.

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